The tech who came to my house was great, the office staff never answers the phone, I was told I would get an estimate for AC repair, and after repeated calls over two weeks I gave up.. I paid for a service call and no one would ever get back to me with an estimate. I will never refer to Tri city.
July 27, 2021
I got same day service in a stretch of 90+ heat. Darin fixed the problem I knew about, then cleaned my outdoor unit and recharged my system. He explained everything to me, it was very educational. He never tried to upsell me or suggest I might need a new system. The cost was very reasonable. I found one of the few HONEST companies out there!
July 19, 2021
I highly recommend Tri-City Heating and Air Conditioning. We were in a terrible jam. My husband returned home from having surgery to a broken air conditioner in the heat of summer. Brandon got it running that night but then had to order a part to fix the problem. Lucky for us, he was able to do so quickly thanks to his hard work and persistence in finding the part. He also followed up later to be sure our house was cooling. I appreciate the great service.
July 19, 2021
Called on a weekend and they were willing and able to come out. Then found the parts first thing Monday morning and it was fixed by Monday afternoon. Excellent service especially when parts are hard to come by! Brandon was great!
June 9, 2021
Tri-City responded to my service request in a timely manner. The service tech Brandon was friendly and very knowledgeable. The needed repair was completed in a few short minutes. I will use them again.